About the role

You’ll be a fully qualified dispenser who also keeps our shelves stocked. Most of your day is dispensing: picking, labelling and checking prescriptions accurately, and passing them on for the pharmacist check. The rest is making sure the right medication is on the shelf when it’s needed.

Because you know brands, pack sizes and suitable alternatives, you’ll own our day-to-day stock ordering. Finance looks after credit, valuation and sign-off, so you won’t be negotiating with suppliers or managing budgets. You’ll work with Finance and the pharmacy team, and you’ll be the person who spots a problem and sees it through to a fix.

What you’ll do

• Pick, label and dispense prescriptions accurately using Titan, and flag any query or near-miss straight away

• Act on the stock system’s reorder recommendations and place orders within agreed limits, finding alternatives when there are shortages

• Book in deliveries on the day, sort out any mismatches between orders, delivery notes and invoices, and chase credits from suppliers

• Keep stock organised and in date, and carry out regular cycle counts and the annual stock count

• Be the pharmacy’s go-to person for our new stock system, keeping the data accurate and suggesting improvements

What you’ll bring

Essential:

• A completed NVQ Level 2 in Pharmacy Services (or equivalent dispenser qualification)

• Excellent attention to detail and confidence working to SOPs in a regulated environment

• Good knowledge of brands, generics and pack sizes

• Experience ordering from wholesalers, or the aptitude to pick it up quickly

• Comfortable with systems and basic Excel

Desired:

• Community or online pharmacy experience

• Titan or stock management system experience

• Awareness of UK supply shortages

• NVQ Level 3 / Pharmacy Technician, or working towards it

Norwich based - £30,000 - £32,500 plus benefits